Return & Refund Policy
Welcome to the return policy page of Healthwise Canada. We understand that sometimes products may need to be returned, and we want to make sure you have all the information you need to do so easily and hassle-free.
Healthwise Canada Return Policy At Healthwise Canada, your satisfaction is our top priority. We are committed to providing high-quality products and exceptional service. If, for any reason, you are not completely satisfied with your purchase, our return policy is here to guide you through the process.
Easy Returns Process
At Healthwise Canada, we offer a simple and straightforward return process. If you are not satisfied with your purchase, you can return it within 14 days for a full refund.
- Products must be returned in their original, unused, and unopened condition.
- Returns are accepted within 14 days of the delivery date.
Refund Policy
At Healthwise Canada, your satisfaction is our priority. If you are not fully satisfied with your purchase, eligible items can be returned within 14 days of delivery.
Non-Returnable Items:
-
Toothbrushes and personal hygiene products once opened or used.
-
Items labeled "Final Sale".
-
Products showing customer-caused damage or wear.
Note: Unopened and unused items in their original packaging may qualify for returns.
How to Initiate a Return:
-
Email us at info@healthwise-canada.com with your order number and reason for return.
-
Follow the packaging instructions provided by our team.
-
Include your receipt or proof of purchase with your return.
Refund Policy:
-
Refunds are processed within 7–10 business days to the original payment method.
-
Shipping fees are non-refundable unless the product is defective or incorrect.
Return Shipping Costs:
- Customers are responsible for covering return shipping costs unless otherwise specified.
Contact Us:
For assistance, reach out to info@healthwise-canada.com
Contact Us
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team. We are here to help and ensure you have a positive shopping experience with us.
Please reach out to us at info@healthwise-canada.com
Have a question about our return policy?
Contact us for more information.